Safety Tips for On-line Matrimony

Use clear, recent photos but avoid sharing highly sensitive images (IDs, home interiors).
Keep personal identifiers (exact address, workplace details, financial info) private until you trust the person.
Verify basic details such as age, education, profession through documents before deepening contact.
Be wary of profiles with minimal information or rapidly changing details.

Use the platform's messaging tools initially and avoid giving your phone number or email too early.
The mobile number and email shared in your contact details accessible to all paid members should be that of a family member and not your own.
Be cautious of people who refuse video or voice calls but push for offline contact.
Watch for pressure tactics (requests for money, gifts or urgent personal help).
Keep screenshots of suspicious messages or requests as they help for reporting.

Arrange first meetings in public, well-populated places during daytime.
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Tell a trusted friend or family member the meeting details (time, place, who you are meeting).
Use your own transport; avoid accepting rides from someone you just met.
Trust your instincts such as if you feel unsafe, leave immediately and seek help.

Never send money, bank details or repayable transfers to someone you met on the platform.
Be cautious of sob stories, investment opportunities or requests for emergency funds.
If someone insists on payment for background checks, documentation or visa help then verify independently.

Ask for one official ID (photo + name) for verification, but share such documents only on secure channels.
Red flags: Inconsistent stories, refusal to meet in public, poor response to simple questions and requests to move conversations off-platform quickly.
Report suspicious profiles or behaviour to our Grievance Officer immediately.

Use privacy settings (Profile Visibility) to control who sees your profile and contact details.
Use the "hide profile" feature if you want a break or are in an exclusive relationship.
Regularly review your profile and remove outdated or overly personal information.

If you feel threatened or have been a victim of fraud, contact local law enforcement agencies immediately.
Report problematic users through the platform reporting tools and email our Grievance Officer.
Save evidence such as screenshots, chat logs, transaction receipts—before deleting anything.

If you are in immediate danger, call your local emergency number (e.g., 112 in India).
Helplines for online fraud or cybercrime — report to your local cyber cell.